To protect personal information, TVO EXPRO Ltd. (hereinafter referred to as “TVOE”) observes laws and regulations such as “Personal Information Protection Law” and guidelines published by various government authorities.
In addition, TVOE observes the below “Basic Policy concerning personal information protection” and “Deal with personal information” which Television Osaka, Inc. enacted.

Basic Policy concerning personal information protection

Along with information and telecommunication technology has developed substantially, and use of personal information is expanding, Television Osaka, Inc. (hereafter TVO) observes the following basic principle for the handling of personal information, and we shall make all possible efforts to ensure that persons’ trust will not be betrayed.

Furthermore, in the case we deal with reporting and writing personal information which comes under exclusion from obligation of Personal Information Protection Law, we make every effort to protect based on “Policy on the protection of personal information in report-writing field”.

1. Compliance with laws and regulations

TVO observes laws concerning personal information, rule, and contract in-house rules.

2. Acquiring personal information

TVO acquires personal information to the extent necessary for such purpose by legitimate and fair means.
TVO sets forth clearly the purpose of acquisition and use of personal information.

TVO doesn’t acquires “Special care-required personal information” without consent of the person except as provided by law.

3. Using personal information

TVO uses the personal information to the extent clear purpose of use.

TVO endeavor to update the latest accurate personal information to the extent necessary for such purpose.

4. Security management for the personal information

TVO takes applicable security measures for the prevention of unauthorized access to personal information, leakage, loss or damage of personal information.

5. Supervising employee and consignee

TVO carries out the necessary education and enlightenment, such as personal information protection and supervise to take security measures.

6. Restriction by providing information to a third person.

TVO doesn’t provide any personal information to the third person without consent of the person.

7. Disclosing the requested information

When a person submits a request to disclose, revise, add or delete, TVO shall respond sincerely and confirm of their identity.

8. Complaint management

TVO shall take prompt and appropriate actions in response to appropriately complaint concerning dealing with personal information.

9. Leakage managemen

TVO takes appropriate measures when problem such as leakage personal information occurs.

Basic Policy concerning personal information protection
in the field of broadcasting and writing.

Television Osaka, Inc. deals with personal information which acquire for broadcasting and writing according to the following policy.

The Protection of Personal Information takes necessary measures to protect appropriate personal information management independently and requires to disclosure this content, whereas it excludes application of obligation rule (refer to the same act Chapter 4) concerning personal information which acquire purpose of broadcasting and writing.

TVO assumes for freedom of expression, awakes to a responsibility as a media organization for ensuring the public’s right to know, and ensures appropriate operations reflecting social duties of broadcasting, even when handles personal information.

  1. TVO endeavor to acquire personal information by appropriate measures.
  2. TVO sets forth clearly the purpose of acquisition and use of personal information for broadcasting, writing
  3. TVO doesn’t misappropriate personal information for another purpose.
  4. TVO endeavors to update the latest accurate personal information to the extent necessary for the purpose of broadcasting and writing.
  5. TVO protects personal information from unauthorized access to personal information, leakage, loss or damage of personal information.
  6. When TVO provides any personal information to a third person, we agree that the information isn’t used except for broadcasting and writing.
  7. TVO shall respond appropriately complaint by creating an inquiry counter concerning dealing with personal information.


We shall only store so called “cookies” on your computer when you have provided us with your consent by clicking on the appropriate button(s) during your visit of our website. Cookies are small text files that your browser stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, DSM is able to improve user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically.

The type of personal information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited. We collect the foregoing personal information to monitor the usage and usefulness of our website, for statistical purposes and to send you information about our company and our (new) products and services, which suit your interest.

You may set your browser to notify you when you receive a cookie or to refuse receiving it. You can also withdraw your consent at all times by re-entering our website and select the right options. By changing settings, you can also determine that your browser will not accept cookies from this website. Be aware that in such events you may no longer be able to use all the possibilities and features of our website.

Your rights under the data privacy law

With respect to personal data concerning you, pursuant to GDPR you have the right to information according to Article 15, rectification according to Article 16, erasure according to Article 17, restriction of processing according to Article 18, and data portability according to Article 20.

Personal data may only be erased after the legal retention period has expired. Please note that after erasure or restriction of processing, we may no longer be able to access such data and or may also no longer be in a position to answer related questions. If law requires us to further store personal data, we will set a lock flag and no longer use it for communication purposes.

According to Article 21 GDPR, at any time you can revoke consent given to us to process your personal data with effect for the future. We maintain a revocation list so that an objection to the use of data for advertising purposes can be considered at any time.

You also have the right to lodge a complaint with a supervisory data protection authority according to Article 77 GDPR in conjunction with § 19 BDSG. Responsible contact: TVO Expro Ltd., presently Mr. Hiroshi Ooike, 1-2-15, Otemae, Chuo-ku, Osaka 540-0008 Japan, phone: +81-6-6944-9914, fax: +81-6-6944-9912, Email:

According to Article 21 1 GDPR you have the right to object to the use of your personal data based on legitimate interests in conjunction with Article 6 para 1 f GDPR. Upon your objection, we will stop the processing according to Article 6 para 1 f GDPR, unless we can prove such legitimate interests, especially if you have not yet settled all pecuniary claims.

Our data protection officer is at your disposal for any concerns or questions concerning data privacy, your personal data stored by us as well as requests for amendments or erasure.